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Common Issues

How do I activate my license?

After purchasing, you'll receive an email with your license key. Run the ProbeCodex binary with the--activate LICENSE_KEY flag. Your license will be activated immediately.

Which debuggers are supported?

ProbeCodex works with any debugger supported by OpenOCD or PyOCD, including: J-Link, ST-LINK, CMSIS-DAP, Black Magic Probe, and more. Both GDB and custom protocols are supported.

Can I transfer my license to another machine?

Yes! You can deactivate your license on one machine and activate it on another. Use the--deactivate command, then activate on the new machine. The number of simultaneous activations depends on your plan.

How do I get updates?

ProbeCodex automatically checks for updates and notifies you. You can also manually check using the--check-update command. All updates are available through the customer portal.

Still Need Help?

Can't find what you're looking for? Try our AI Support in the portal for instant help, or contact our team directly.

Email response: 24-48 hours • Priority support for Pro & Team plans
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